Document & Process Audits

Accredited document scanning services tailored to you

Whichever sector you work in, organisations seriously underestimate how much paper they hold and the operational time taken to find lost documents. A filing cabinet alone can hold as many as 16,000 documents, whilst an archive box around 2,500 pages.

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Document and process audits that help you achieve your business goals

BPMS can help organisations to improve how they how function whether you’re planning a large change management project or a focus on one activity or department.

Independent of an organisation, we are better placed to assess and challenge how you perform. We deliver a comprehensive and systematic review of the effectiveness, efficiency and economy of an organisation and its activities.

Our aim is to:

• Assess the effectiveness and efficiency of a department, activity, or operation in meeting organisational goals
. Understand the responsibilities and risks faced by an organisation
• identify, in collaboration with the organisations, the opportunities for improving control
• Deliver a detailed understanding of the results to senior management.

Our approach is tailored to your requirements, fully understanding the scope and objectives of what you are looking to achieve. We work collaboratively to ensure high performing project teams ensure your people fully understand what we are doing In carrying out an operational audit, we follow a proven process using our highly experienced practitioners.

Why BPMS?

Experience

By putting your trust in BPMS you have access to decades of experience in working with clients both large and small in delivering document management solutions. We deliver and support the latest platforms and operate a fully staffed document scanning bureau housing the very latest equipment to deliver you a professional one stop shop for all your document and information management needs.

Security Guarantee

The security of your highly sensitive data, the cornerstone of everything you do, is central to everything we do at BPMS. All our personnel are subject to DBS checks and enter into a non-disclosure contract and our systems are continually subjected to the most strenuous testing.

Accreditations

Whilst maintaining the highest standards of security and professionalism across our entire business, at BPMS we constantly subject our systems, solutions and processes to external scrutiny and as a result we hold all of the necessary accreditations to ensure your total peace of mind.

What Our Clients Say

Neil and his team provided a professional and efficient service and completed the project within the agreed timeframes. Neil was extremely helpful and we have been delighted with the service from BPMS which has enabled us to move to a paperless HR office.
Rachel Byers

Human Resource Manager

FAQ’s

What is a document and process audit?

A document and process audit is an independent, systematic review of how effectively, efficiently and economically a department or activity within your organisation operates. We assess current document handling, identify bottlenecks and inefficiencies, and produce concrete recommendations for improvement.

Why bring in BPMS to perform the audit rather than doing it internally?

Because we’re independent of your organisation, we’re able to assess and challenge how you currently operate without any internal politics or assumptions getting in the way. We bring decades of experience across many sectors, so we know what ‘good’ looks like and can benchmark your processes against best practice.

What does a typical audit aim to achieve?

Our audits aim to assess the effectiveness and efficiency of a department or operation in meeting its goals, understand the responsibilities and risks the organisation faces, identify opportunities for improving control, and deliver a detailed understanding of the findings to senior management.

Are audits useful for small projects or only for major change programmes?

Both. We can run audits on large change management programmes spanning the whole business, or focus on a single activity, department or process. The approach is always tailored to your specific scope and objectives.

What outputs will I get at the end of a process audit?

You’ll receive a detailed written report covering current state findings, identified risks and inefficiencies, opportunities for improvement, and clear recommendations. Where appropriate, we’ll also provide a high-level roadmap or business case for implementing the changes.

Will the audit recommend BPMS scanning or DocuWare as a solution?

Only where it genuinely fits the requirement. Our audits are independent and recommendations are based on what’s right for your business – not on selling our services. Many audits identify simple process changes that don’t require any new technology at all.